As CAME's digital offering expanded over time, the need emerged to bring a growing range of products and services together within a single application. The challenge was not simply to integrate different functionalities, but to create a consistent user experience capable of adapting to very different scenarios: from a homeowner managing a single access point to users overseeing multiple properties, offices, and connected devices.
21AM contributed to the definition of the information architecture and user experience of CAME Access, designing a system flexible enough to work equally well in both simple and highly complex configurations. The challenge was to create a single navigation and control logic capable of adapting to a wide variety of setups while keeping the most frequent actions immediate and intuitive, such as answering a video intercom call, opening a gate, or checking the status of a system.
The project resulted in a modular and customizable interface, allowing users with different needs to organize locations, devices, and commands according to their habits and priorities. From managing a single residence to controlling multiple properties and access systems, the experience remains consistent, intuitive, and easily scalable.
Video intercom services, access control, and remote management coexist within a unified experience, designed to accommodate the growth of CAME's product offering without increasing the complexity perceived by users.
CAME Access is an example of experience design centered on scalability: a single application, a single interaction language, and a structure capable of supporting users from the management of a single device to the control of entire connected access systems.