When Vimar entrusted 21AM with the design of both the product and its user experience, the challenge was to redefine how people interact with the smart home. Rather than creating another touchscreen interface, 21AM developed ANTICIPATE, an innovative UX concept based on the idea that technology should proactively support users by presenting the right information and controls at the right moment.
The result is View Touch, a smart home control device available in 7" and 10" formats that seamlessly integrates home automation, security, video entry, communication, and energy management into a single, intuitive ecosystem. Through its always-on display, proximity-based activation, and personalized interface, the system reduces friction and transforms complex daily interactions into a natural and effortless experience.

Designed as a fully integrated hardware and software solution, View Touch combines a refined architectural presence with a context-aware user experience. Its minimalist design allows the device to blend elegantly into any interior, while its intelligent interface anticipates user needs, enhancing comfort, awareness, and control.
By approaching product design and UX as one unified innovation process, 21AM delivered a new benchmark for smart living, demonstrating how anticipation can become a powerful design tool. This vision has been internationally recognized with the iF Design Award 2026 and a nomination for the UX Design Awards 2026, confirming View Touch as a leading example of next-generation interaction design for connected environments.