The Abaco Care project, the management platform for Fondazione Bellora's TerraLuna Project, was born at a time when the management and monitoring of rehabilitative interventions for individuals with autism required a clear leap in quality, moving beyond work models based on fragmented tools or unorganized information flows. Fondazione Bellora offers scientifically controlled treatments provided by highly trained professionals according to the Italian Model of Early and Intensive Intervention in Autism (MIPIA): to support such a rigorous methodology, it was essential to create an integrated digital ecosystem capable of securely connecting the specialist team, clinical facilities, families, and the school environment.
21AM responded to this challenge by introducing a natively digital approach, centered on a new user hierarchy and precise access differentiation. The interface architecture dynamically adapts to five different role levels: from the Center Manager and the Consultant, to the Technician, the Teacher, and the Parents. Each user has a personalized visual and operational experience: while the Manager handles the entire lifecycle of applications, teams, and permissions, and the Consultant defines diagnostic plans and programming calendars, Technicians, Teachers, and Families access targeted views for consulting the patient's diary, sending communications, observing behaviors, or viewing evaluation outcomes.
The distinctive element of the project lies in the redefinition of two complex operational pillars: time management and clinical evaluation. For planning, the interface overcomes the rigidity of normal digital agendas by introducing two interconnected calendar models: a Session Calendar structured on 4 daily 2-hour time slots (two in the morning and two in the afternoon), which automatically assigns and replicates operational shifts on a weekly basis for the entire year, while integrating flexible logic for cancellation, recovery, and automated management of temporary replacements for consultants and technicians; a General Calendar with 5 or 6 time slots, connected in read-only mode to the first, designed to allow staff to plan interviews, meetings, or internal management activities without risking overlaps.
On the evaluation front, the dashboard fully digitalizes the VB-MAPP protocol (divided into Milestones, Barriers, Transitions, and Early Echoic Skills). The interface allows for the management of both complete evaluations (which can be spread over a 3-4 week time window to respect the child's response times) and partial ongoing evaluations. The complex test data is summarized and translated into clear, easily readable progress indicators.
Finally, the platform completes the center's operations with a hierarchical reporting module that draws directly from the calendar data. Authorized profiles (Manager, Consultant, Technician) can thus trace in detail the activities carried out according to structured parameters (Type, Description, and Location), draft or copy reports, and proceed with the automatic export of reports in Excel format, ensuring total transparency and methodological continuity between the clinical center, school, and family.